E-commerce
How Asia’s retailers can prepare for AI-first commerce
How Asia’s retailers can prepare for AI-first commerce
Meeting customer demands now requires more than just digital storefronts or marketing.
JD.com taps Mastercard to expand global commerce strategy on payments, cross-border trade
The partnership includes joint work on AI-driven commerce tools and stronger fraud prevention.
Shopee drives Sea Limited revenue growth to $7.1b in Q1 2026
The group reported net income of $438.2m in the first quarter.
APAC drives online grocery’s trillion-dollar growth path
Traffic congestion and long working hours push consumers toward delivery platforms.
JD.com expands luxury beauty portfolio with Chanel flagship launch in China
The store includes fragrance, makeup, and skincare lines.
JD Cross-Border partners with Müller to expand European goods in China
Product focus includes European beauty, personal care, and selected luggage items.
Why e-commerce winners in SEA are rethinking operating models
Growth today is increasingly powered by sophisticated end-to-end orchestration across the entire funnel.
Convergent commerce takes hold as Thai shoppers navigate choice overload
Ipsos data shows high AI acceptance amongst Thais and rising decision fatigue in retail behaviour.
How point of sale became the hub for customer experience
Modern POS systems blur the lines between digital and physical channels.
Margin squeeze drives Thai e-commerce to rethink marketplace dependence
Marketplaces, once the growth engine, are now costlier as commissions have surged over the past two years.
APAC retailers need to rethink where fraud prevention begins
Unchecked fraud distorts customer data.
Global brands risk underperforming without India localisation
E-commerce and young consumers drive growth, but localisation, inflation and policy risks could shape outcomes.
PGMall’s 'ConsuMerchant' model lets shoppers earn up to 3.5% cashback
The platform’s brand onboarding grew nearly fivefold last year.
APAC retailers deploy AI to improve loss prevention
Predictive tools shift strategy from reactive shrink control to real-time detection.
The CX illusion: Why retail’s digital investment isn’t delivering
Retailers must rethink the relationship between associate experience and customer experience.
Telehealth platforms shift primary care to virtual-first models
Digital consultations cut waiting times as care shifts online.
Vietnam e-commerce under pressure as discount-led growth loses momentum
Fragmented systems also continue to disrupt customer experience.
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The country recorded over 12,000 new SKUs launched last year.
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How Asia’s retailers can prepare for AI-first commerce
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How point of sale became the hub for customer experience